1. Who We Are
Twentieth Task Enterprise (Business Reg. BN845590824) is a registered Ghanaian business located at Nii Takie Street, Ablekuma, Ga Central Municipality, Accra, Ghana. We are the data controller responsible for your personal information collected through this website and our business communications.
2. Information We Collect
We collect information you provide directly to us, including:
- Your full name and business name
- Email address and phone number
- Country and shipping address
- Order details including product type and quantity
- Payment information (processed through secure third-party providers)
- Communications you send to us via email, WhatsApp, or our website form
We may also collect basic usage data such as pages visited and time spent on our website, through standard web analytics tools.
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your inquiries and orders
- Issue formal invoices and receipts
- Provide customer support
- Send you relevant product updates or offers (you may opt out at any time)
- Comply with our legal obligations as a registered Ghanaian business
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping and logistics partners, solely for the purpose of delivering your order
- Payment processors (PayPal, Wise, or banks) to process transactions
- Government authorities if required by law
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or loss. Our website uses HTTPS encryption. We store your data securely and limit access to authorised personnel only.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for the duration of our business relationship and for a reasonable period thereafter to comply with legal and financial obligations.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to our legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at john@twentiethtaskenterprise.com.
8. Cookies
Our website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information. You can disable cookies in your browser settings at any time.
9. Third-Party Links
Our website may contain links to third-party websites such as WhatsApp, LinkedIn, or Facebook. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: john@twentiethtaskenterprise.com
- WhatsApp: +233 24 097 9265
- Address: Nii Takie Street, Ablekuma, Accra, Ghana